Privacy policy

WantNowHave operates this store and website, including all related information, content, features, tools, products and services, to provide you with a curated shopping experience (the "Services"). WantNowHave is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will apply in relation to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described below.

Personal Information We Collect

When we use the term "personal information", we mean information that identifies you or can reasonably be linked to you. This does not include information that has been anonymised or de-identified so that it can no longer be reasonably linked to you.

Depending on how you interact with the Services, we may collect the following types of personal information:

Contact details, including your name, billing address, shipping address, phone number and email address.
Payment information, including payment method details, transaction details and payment confirmation information.
Account information, including your username, password, preferences and settings, where applicable.
Order and transaction information, including the items you view, add to your basket, add to your wishlist, purchase, return, exchange or cancel, as well as your order history.
Communications with us, including information you provide when contacting us with a question or support enquiry.
Device and technical information, including your IP address, browser type, device information and network connection details.
Usage information, including how you interact with and navigate our website and Services.

How We Collect Your Personal Information

We may collect personal information:

directly from you, for example when you place an order, create an account, contact us, or use our website;
automatically through your use of the Services, including through cookies and similar technologies;
from service providers who help us operate the store and provide the Services;
from partners or other third parties where permitted by law.

How We Use Your Personal Information

We may use your personal information for the following purposes:

To provide our Services — including processing payments, fulfilling orders, arranging delivery, managing your account, enabling wishlist features, and handling returns, exchanges and customer support.
To improve and personalise your experience — including remembering your preferences, improving our website and making your shopping experience more relevant.
To communicate with you — including responding to enquiries, sending order updates, and providing support.
For marketing purposes — including sending marketing emails about products, offers or updates where permitted by law. You can unsubscribe from marketing emails at any time.
For security and fraud prevention — including helping to detect, prevent and investigate fraud, misuse, or other harmful activity.
To comply with legal obligations — including responding to lawful requests, enforcing our terms and policies, and protecting our rights and the rights of others.

How We Share Your Personal Information

We may share your personal information in certain circumstances, including:

with Shopify and other service providers who help us operate our store and provide services such as payment processing, fulfilment, shipping, hosting, analytics and customer support;
with business or marketing partners where necessary for lawful marketing or advertising activities;
when you direct us to share information, or where sharing is necessary to complete your order or provide a service you request;
where required by law, regulation, legal process or governmental request;
in connection with a business transfer, merger, sale or similar event.

Shopify

Our store is hosted by Shopify. Shopify processes personal information to help power and improve the Services. Information you provide to us may be shared with Shopify and its service providers, including providers located in other countries, in order to support the operation of the store and the Services.

For more information about how Shopify handles personal information, please refer to Shopify’s own privacy information.

Cookies and Similar Technologies

We may use cookies and similar technologies to operate and improve our website, remember your preferences, understand how visitors use the site, and support certain features. Where required by law, we will request your consent before using non-essential cookies.

You can usually manage cookie settings through your browser or device settings.

Third-Party Links

Our website may contain links to third-party websites or services. If you follow a link to a third-party site, you should review that site’s own privacy policy and terms. We are not responsible for the privacy or security practices of third-party websites.

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

Security and Retention

We take reasonable steps to help protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes and enforce our agreements.

Your Rights

Depending on where you live, you may have certain rights in relation to your personal information, including the right to:

request access to the personal information we hold about you;
request correction of inaccurate personal information;
request deletion of your personal information;
request restriction of processing in certain circumstances;
object to certain processing in certain circumstances;
withdraw consent where processing is based on consent;
opt out of marketing emails at any time.

If you would like to exercise any of these rights, please contact us using the details below.

International Transfers

Your personal information may be transferred to, stored in, or processed in countries outside your own. Where required by law, we will take appropriate steps to ensure that your personal information remains protected.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements or operational needs. Any updates will be posted on this page with the revised effective date where appropriate.

If you have any questions about this Privacy Policy, our privacy practices, or would like to exercise your rights, please contact us at:

wantnowhave@gmail.com

Last updated: April 23, 2026

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Privacy policy